A member may verify the accuracy of a bill by contacting our business office. Our representatives are trained to handle member inquiries promptly and efficiently.
If you have a complaint, please contact our member service representative and state your problem. If you have a suggestion for resolving the complaint, please state it. Write down the name of the person to whom you talked.
The address and telephone number of the Cooperative office where inquiries may be made are as follows:
- Ouachita Electric Cooperative Corporation
700 Bradley Ferry Road
PO Box 877
Camden, AR 71711-0877
Local Phone Number: (870) 836-5791
Toll Free Number: (877) 252-4538
If your complaint is not handled to your satisfaction, you may appeal to the Supervisor of the individual you talked with or the General Manager.
If you are still dissatisfied with the results of your complaint, you may contact the Arkansas Public Service Commission.
The toll-free number is (877) 252-4538.
The address of the commission is:
- PO Box 400
Little Rock, AR 72203-0400
The Arkansas Public Service Commission requires utilities to provide this information.