During business hours, 8 a.m. to 4:30 p.m. Monday through Friday, contact any office Member Service Representative. You may also ask your question by emailing Ouachita Electric Cooperative. We currently do not offer after-hours support.
E-Bill
This depends on your billing cycle, which will remain the same as it is now. Once you register for E-Bill, you will receive an email each month when your current bill is available to view and pay.
Yes. If the payment is received on or before 5 p.m. Monday through Friday. Any payments made after this time may cause your service to be disconnected and your account to be charged applicable fees.
No. The E-Bill payment site only allows 1 user ID and email address per membership.
No. You can still pay your bill through other available options. Payments may be brought to either of our 2 offices or mailed using the envelope included with your bill. A recurring automatic bank draft is also available. You can also pay your bill by telephone with a Visa brand debit or credit card or an electronic check.
Yes.
Yes. The E-Bill website is a secured website.
Once you have made your payment, you will see a “Payment Complete” confirmation screen with an authorization code, transaction date & time, and transaction ID. You can also log off of E-Bill and then log back in to see the payment transaction reflected on your balance.
No. The E-Bill system does not feature a recurring payment process. However, you may enroll your account in our Automatic Bank Draft plan.
If payments are made Monday through Friday, prior to 5 p.m., they will be posted to your account the same business day. Payments made after 5 p.m. Monday through Friday, and all weekend and holiday payments, will be posted to your account the next business day.