Call (877) 252-4538 during regular business hours from 8 a.m. to 4:30 p.m. Monday through Friday to speak with an Ouachita Electric Member Services Representative.
Prepaid
Credits are adjusted through daily billing. The billing rates and fees are the same as postpaid residential accounts. Ouachita Electric keeps track for you with notifications by email, text, or phone call. If your account no longer has a credit balance, your service is disconnected until payment is made.
Accounts that are disconnected for non-payment are still eligible to enroll in prepaid. Any deposit is applied to your account balance. The remaining credit is used for future purchase of power, or any remaining balance due can be set up on a long-term debt agreement. However, a $10 credit is still required to start a prepaid account.
- Existing members: A $10 credit balance is required to start a prepaid account. In addition, if you enter into a long-term debt agreement, you would pay $20, since half would be applied to your debt.
- New members: A $10 credit balance is required to start prepaid. A $15 membership fee and a $15 connect or transfer fee still apply. But the good news, absolutely no deposit!
- Note: Security deposits related to meter tampering still will apply.
Should existing security deposits be insufficient to cover current balances, the remainder is set up as a long-term debt. Half of all ensuing purchases are applied to this debt until it is satisfied.
- More payment flexibility — pay in advance how much and how often as is convenient
- No due dates
- No shut-off notices
- No late payment penalties
- No reconnect fees
- No security deposits (security deposits related to meter tampering still will apply)
Existing security deposits can be utilized to pay for current unbilled usage. Any remainder is then used for future power purchases or refunded to you.
Most residential accounts are eligible to enroll in Prepaid. Net metering accounts or 320 amp services are not eligible for Prepaid.