Ways to Pay
Online
To sign into your online account, you will need to have an email address associated with your account. You can create an account and pay your bill online on the Ouachita Electric Cooperative Online Portal.
Once signed in, you can see your account balance and make payments.
Under the Billing and Payments tab, you can set up your payment profile with a card or bank information.
You can set up Auto Payments for recurring auto pay from a card or bank account on a day of your choosing.
Password requirements: 8 to 10 characters, 1 uppercase, 1 lowercase, 1 number, and 1 special character
Once you have the login information, you can download our Smart App in the app store and use it just as you would the website. Our Mobile App is completely free to download and install.
In-person
Our offices are open Monday through Friday from 8 a.m. to 4:30 p.m.
Office hours are Monday through Friday from 8 a.m. to 4:30 p.m. You may come to the office lobby or drive through during those hours to make payments.
We accept cash, cards, and checks.
You may call the office at (877) 252-4538 to make a payment by phone.
After-hours calls will be taken by our CRC representatives, with whom you can make a payment as well.
Night Deposits
If you would like to leave your payment in the night deposit for processing the next morning, the locations are the drive-through in Camden or beside the kiosk in Hampton.
Ouachita Electric Cooperative
PO Box 877
Camden, AR 71711
Kiosk
Our kiosk offers 24-hour, 7-day-a-week payment availability.
The kiosk accepts cash and card payments, and are in the lobbies of our Camden and Hampton locations.
To use the kiosk, you will need the following information from your account:
Account number
Phone number
First and last name
IVR Automated System
This is our secure payment system. When you call (877) 252-4538, press number 1 to make a secure payment.
You will need to know your account number or the phone number associated with your account.
Available payment options will be your credit card profile or e-check profile.
You can make payments for multiple accounts at once.
It allows you to pay the full amount or to enter an amount. If there is more than 1 account, it will give you the option to pay the total or to pay on a member’s account. If you choose member separator, it will give the option to pay the account total or to enter a payment amount.
Automatic Bank Draft
Our Automatic Bank Draft service is designed for members who would prefer to spend their time on something other than writing checks each month. When you sign up to pay your monthly electric bill automatically from your bank account, it saves you time, plus it means 1 less check to write and keep track of each month. You’ll also save the postage required to mail your payment.
You’ll continue to receive your bill as usual, which will give you plenty of time to call us if you have any questions about it.
Your checking account will then be debited on or around the 5th day of each month.
If using bank info, we will need a voided check.
Please continue to check your account balances in case your draft is denied. We do not run drafts twice.
How To Sign Up For Automatic Bank Draft
To receive an Automatic Bank Draft sign-up application, you can do one of the following:
Please print, complete, and mail the forms, along with a voided check with your application.
Prepaid Program
Many Ouachita Electric Cooperative Corporation (OECC) members are taking control of their energy use and lowering high bills by enrolling in prepaid billing.
With prepaid, you pay for electricity in advance, similar to prepaying for cell phone service or fuel, while gaining greater awareness of daily usage. Members on this plan often use less electricity and benefit from:
Flexible payments
No due dates
No late fees
It’s a simple and convenient way to manage energy costs.
Billing Options
Billing Procedures
Monthly bills include a detailed summary of usage, meter readings, payments, balances, and rate adjustments.
Payments are due by the 22nd of the following month.
Late charges apply to balances unpaid after the due date.
Members receive a shut-off notice before any service disconnection occurs.
The cooperative works with members to help maintain uninterrupted service whenever possible.
Additional time is provided to resolve past-due balances after notice is issued.
Payment arrangements and extensions may be available to qualifying members.
E-Bill/Paperless Billing
Ouachita Electric Cooperative Corporation (OECC) offers an internet-based bill presentment and payment solution called E-Bill. Unlike other electronic-based payment processors that offer only a “snapshot” view of payment information,
E-Bill allows posting of payments that can be viewed in real time.
E-Bill will allow you to have access to your electric account information 24-hours a day, 7 days a week.
Levelized Billing
Levelized Billing is a great option for residential members who want predictable electric bills without monthly surprises.
Instead of fluctuating costs during peak heating and cooling seasons, your bill is averaged over time, making it easier to budget and plan ahead.
While it doesn’t reduce your overall usage costs, it smooths out payments into a consistent monthly amount.
Best of all, this service is free, helping you manage your energy expenses with greater confidence and peace of mind.