Stopping Service

A customer who wants to stop service, must tell the Cooperative at least five (5) days before the requested disconnection date.

The minimum 5-day notice period begins:

  • On the day that the customer telephones the Cooperative.
  • When the customer informs the Cooperative in person, at the business office.
  • Three days after the customer has mailed the notice to the Cooperative.

If the customer has signed a written contract for a term of years under an Agreement for Electric Service with the Cooperative, the customer may stop service only under the terms and conditions as set forth in the Agreement for Electric Service.

The Cooperative must confirm the disconnection, if the customer asks.

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Ouachita Electric is transitioning from the short code 352-667 to our new SMS communication number, 870-836-5791, which matches our office phone number. This update enhances your protection against spam and malicious messages while ensuring our communications remain secure and reliable.

If you receive any suspicious texts, please reach out to us at 877-836-5791.