Non-Discrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.

USDA is an equal opportunity provider, employer, and lender.

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**Attention members**

Ouachita Electric will be scheduling two outages in October to facilitate upgrades to the transmission lines. These outages will impact members served by the Holly Springs substation. Each outage is anticipated to last four to six hours and will be scheduled for late Friday nights through early Saturday mornings. The specific dates are contingent on weather conditions and may be adjusted accordingly. The scheduling aims to minimize disruption for affected members.

We encourage our members to prepare for these planned outages in advance. Suggested preparations include: 

**Why are we doing this?** 

Our contracted transmission line crew has been diligently working for months to replace outdated transmission line poles with new ones. This project aims to prevent more extensive outages and protect Ouachita Electric's infrastructure. To continue this important work safely and effectively, brief outages will be necessary to allow the crew to complete their tasks. Thank you for your understanding and cooperation.

For any questions or concerns, please contact us at 877-252-4538.